MAINYARD STUDIOS, 17 LYON ROAD, LONDON

SW19 2RL, STUDIO E7

South Wimbledon United Kingdom

ALL SLOTS ARE PUT OUT ON THE 18TH EACH MONTH AT 8PM

ALL APPOINTMENTS REQUIRE A E15 NON-REFUNDABLE DEPOSIT REMAINING BALANCE TO BE PAID ON THE DAY OF APPOINTMENT IN CASH!

ALL EMERGENCY SLOTS ARE AN ADDITIONAL €15

Any time before 10am is £15 extra

Any time after 5pm is £15 extra

Slots after 7pm is an additional £25

THERE ARE NO REFUNDS AFTER SERVICE!

DEPOSITS ARE NON REFUNDABLE

IF YOU ARE HAVING COMPLICATIONS WITH YOUR LASH EXTENSIONS PLEASE CONTACT ME WITHIN 2 DAYS AFTER BEING SERVICED.

PLEASE ADDRESS ANY ENHANCEMENTS OR CHANGES YOU MAY LIKE AT YOUR APPOINTMENT. ONCE YOU LEAVE YOUR APPOINTMENT I'M NO LONGER ACCOUNTABLE.

EVEN THOUGH I UNDERSTAND THAT WE CAN BE LATE TIME TO TIME PLEASE TRY YOUR BEST TO AVOID BEING LATE AS LATENESS CAN DELAY AND RUIN THE WHOLE DAY FOR MYSELF AND OTHER CLIENTS. CLIENTS WILL GENERALLY BE ALLOWED A 10 MINUTE GRACE PERIOD.

IF YOU ARE MORE THAT 10 MINUTES LATE YOU WILL BE CHARGED A LATE FEE OF £10.

IF YOUR ARE MORE THAN 15 MINUTES LATE, YOU WILL BE CHARGED A LATE FEE OF £15.

MORE THAN 20 MINUTES LATE YOUR APPOINTMENT WILL BE CANCELLED AND YOU WILL NEED TO RE-BOOK AN APPOINTMENT WITH A NEW DEPOSIT.

DOLLS PLEASE MAKE SURE YOU READ ALL THE POLICY TO AVOID CONFUSION ON THE DAY OF YOUR APPOINTMENTS

YOU ARE ALLOWED A FREE CANCELLATION IF THE APPOINTMENT IS CANCELLED UP TO 24 HOURS BEFORE

YOUR APPOINTMENT

SAME DAY CANCELLATIONS WILL BE CHARGED 25% OF TOTAL FAILURE TO DO SO WILL BE BANNED FROM BOOKING

AGAIN

NO CALL NO SHOWS ARE NOT TOLERATED! NO CALL NO SHOWS WILL BE CHARGED 50% OF THE TOTAL OF SERVICE AND FAILURE TO PAY WILL BE BANNED ( IF YOU NO SHOW MORE THAN ONCE YOU WILL BE BANNED FOR GOOD !)

IF YOU WISH TO RESCHEDULE TO A LATER DATE, YOU WILL NOT NEED TO PAY A NEW DEPOSIT. THIS IS ONLY IF THE RESCHEDULED DATE IS WITHIN THE SAME MONTH RESCHEDULING SHOULD BE DONE UP TO 24 HOURS BEFORE APPOINTMENT.

YOU WILL ONLY BE ALLOWED TO RESCHEDULE WITH THE SAME DEPOSIT ONCE, IF YOU NEED TO RESCHEDULE AGAIN FOR WHATEVER REASON YOU WILL NEED TO BOOK WITH A NEW DEPOSIT.

INFILL APPOINTMENTS ARE TO BE BOOKED BETWEEN 1-2 WEEKS AFTER ORIGINAL APPOINTMENT AND NO LATER TO MAINTAIN UPKEEP OF LASHES.

IF YOU HAVE LESS THAN 60% OF YOUR FALSE LASHES LEFT WHEN YOU COME IN FOR AN INFILL YOU WILL BE CHARGED FOR A FULL SET.

PLEASE MAKE SURE YOU DO NOT COME TO YOUR APPOINTMENT WITH MAKE UP AROUND YOUR EYES, AS OBVIOUS AS THIS POLICY MAY BE!

HAVE TO MAKE SURE THAT ALL MY CLIENTS KNOW THAT WE CANNOT LASH ON AN OILY BASE/MAKEUP.

PLEASE REMEMBER TO DO A PATCH TEST WITH ME AT LEAST 48 HOURS BEFORE YOUR APPOINTMENT, OR YOU WILL BE AT RISK OF YOUR APPOINTMENT BEING CANCELLED.